Pensions PA

Pensions PA is the Dunstan Thomas Pensions Administration (PA) service. The Pensions PA team are exceptional administrators, experienced from years working in the SIPP and platform market. Pensions PA is administered on Imago technology.

Pensions IT

Pensions IT is the Dunstan Thomas development service pension providers use to run their IT departments. Some providers may have their own specialist pension policy administration systems. Pensions IT is a service to support and develop these systems.

Helping advisers help clients to meet better outcomes

Dunstan Thomas powers technology that helps advisers migrate assets by providing a flexible, TCF and compliant process for identifying clients with old products suitable for upgrade, transfer or consolidation.

Business as usual

As assets under administration continue to grow steadily, the SIPP and platform operator market is in a period of change with increased regulatory responsibilities. Operators need to be even more cost effective and efficient and delivering services to clients with business as usual is subject to intense transformation. The service addresses the following areas:

  • How to administer comparatively small numbers at an acceptable cost?
  • How to de-risk a complex SIPP environment and service?
  • How to keep abreast of legislative and market changes?
  • How to interface to existing investment management and other IT systems?
  • How to maintain client service and control?

Market growth and consolidation

As the FCA looks set to continue its predecessor’s work by levelling its regulatory fire power at SIPP operators, 2013 will be the first year of significant SIPP operator consolidation. New Capital Adequacy requirements undoubtedly put smaller SIPP providers under financial pressure. This comes at a time when many SIPP operators are turning in poor financial year results having faced one off costs linked to tighter regulatory scrutiny that all started with the thematic review over two years ago. Tighter regulation has certainly created a big opportunity for larger SIPP operators. Smaller SIPP operators are taking a long hard look at how they prosper.

Consultancy for market growth and consolidation provides expert guidance to clients looking to grow their books of business. The consulting supports the process of due dilligence through to consolidation:

  1. Quality of pensions data discovery - Dunstan Thomas assists in providing data analysis in line with Department of Work and Pensions expectations for data accuracy and cleanliness.
  2. Process work-flow discovery - A process to help identify process bottlenecks and risk alongside suggestions to improve efficiency and quality to reduce cost and risk.
  3. Migration discovery - How easy it is to move data from one system to the next? Is this part of the risk mitigation strategy? Dunstan Thomas provides a full data schema and structures review to identify routes and options required for data migration or consolidation strategies.
  4. Merge strategy - Consideration should be given to the data between systems, the processes and infrastructure. Dunstan Thomas’ business and technical knowledge in this area will help to define an implementation plan for merging books of business into a single operation.