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Integro CX

Powering unique and personalised experiences

Integro CX is an award-winning web application builder enabling wealth managers, platforms and providers to deliver secure, exceptional and personalised user experiences, creating clarity from complexity.

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The Integro CX Key Features

Integro CX is an award winning sophisticated low-code framework enabling rapid web development making the complex understandable with exceptional user experiences.

Low code framework

The low code nature of Integro CX means it can also be used to develop interactive prototypes to accelerate proposition design and then reused for full implementation

Augment existing systems

Designed to work off multiple data sources and external integrations. Integro CX creates fast, robust and quick to market solutions for the ever-changing regulated Platform and Provider market

Configurable content

Dashboards are personalised by role to provide the user with tailored content and data ensuring the functionality and information they access most frequently is readily available. Media and marketing content can be updated and published by authorised users within the portal to ensure the content is relevant and current.

Enrich customer engagement

Integro CX comes complete with several graphical and interactive components to create powerful user experiences to positively reflect your brand and style

Role customisation

Permissions and roles are core to Integro CX enabling a single instance to be deployed with secure controls enabling segregation of functionality.

Journeys / Workflow Engine

Integro CX enables customised user journeys to deliver bespoke propositions. Our journeys’ functionality enables workflow between portal users which can be optimised by using the Integro CX secure messaging and e-signature components.

See ICX in action

The Markets Clients
Integro CX Enterprise

Integro CXEnterprise

Integro CX Enterprise: Build any web application. Unleash the full power of Integro CX to build truly exceptional bespoke web applications to solve any need.

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Integro CX Wealth

Integro CXWealth

Integro CX Wealth: Simplified integration. Prebuilt solution aimed at clients wanting a pre-built solution with simplistic integration.

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Integro CX Form Builder

Integro CXForm Builder

Integro CX Form Builder: Streamline data capture effortlessly. Create dynamic online forms for seamless engagement and actionable insights.

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09 May 2023

How providers can meet Consumer Duty obligations through modern portals

Consumer Duty presents a threat to providers and platforms if they do not serve their customers in a more direct, interactive and effective way. They must work harder to ‘Know Their Customers' and act on any new knowledge to steer policyholders away from poor financial outcomes.

23 Mar 2021

Introducing the ICX ‘Neo’ Skin

Here at Dunstan Thomas, we are always looking for ways to improve our products. One clear way to achieve this is by making substantial changes to branding and styling, giving the product a fresh, modern edge.

25 Jan 2023

Consumer Duty: Six digital tools to meet FCA Consumer Duty objectives

Six digital tools to help providers meet Consumer Duty requirements have been outlined in a report from Dunstan Thomas, including a potential value for money assessment tool. The white paper was published in response to the FCA's final rules and guidance for the Consumer Duty.

04 Mar 2021

Tech is real hero in pension charge disclosure story

In his ministerial foreword to the recent DWP paper on Standardised Cost Disclosure, pensions minister Guy Opperman pledges “to make it as easy as possible for pension savers to have access to comprehensive and transparent information on costs and charges”.

07 Apr 2022

Calls for digital pension comms grow amid lack of member engagement

40 per cent of Baby Boomers aged 58 and over with defined contribution (DC) pensions do not remember receiving a wake up pack, while a further 30 per cent believe they never received a wake-up pack, according to research from Dunstan Thomas. The average age of receipt was 60.5 years.

16 Dec 2020

Growing your business with 'chatbot wizardry'

Here at Dunstan Thomas, we've been studying the increasing use of automated advice to support pension accumulation and at-retirement processes. I must thank Pete Connell of Wealth Wizards who provided insights for this piece, which aims to capture how far things have improved since the early days of robo-advice.